Privacy Notice

Privacy Notice

This Notice is effective from the 1st of May 2021.

General

We are pleased that you are interested in the use of our website. Therefore, we would like to provide you with information on the processing of your personal information when you use this website. For that purpose, we adopt this notice. Also, having the notice is a need to comply with relevant privacy laws. Please be aware that any definitions used in this Notice but not defined, shall have the same meaning as defined by California Consumer Privacy Act.

This Privacy Notice applies to your personal information that is processed on this website, and not to personal information that may be collected and processed on third-party websites.

Information we collect

You should be aware that we may collect information about you while you use this website as well as after the use. We may collect and process data directly from you or indirectly via third-party services that process your data.

More about sharing your information and instructions on how to STOP SHARING YOUR DATA with third parties is available in our Cookie Policy.

Categories of personal information

We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device (‘personal information’). The types of personal information that we process are explained in the table below.

Category A – IdentifiersCategory B – Internet and network activity
Email address
Online and cookie identifiers
IP address
Information on your interaction with our website and access history

Reason for processing your personal information

We may collect, use, disclose and retain your personal information for one or more of the following business or commercial purposes such as:

  • To customize our service and present appropriate content to you (e.g.gambling-related content that is legal in your country/state)
  • To improve our website and its contents.
  • For testing, research, analysis and product development.
  • To enable communication between your device and our server.
  • To provide you with emails and other notices concerning products, services, events or news that may be of interest to you.
  • To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.
  • As necessary or appropriate to protect the rights, property or safety of our business, clients or others.
  • To inform you regarding any changes to our services.

Sharing personal information with others

As we pointed out, your personal information might be shared with third parties. Any third party with whom we share your personal information must process confidentially and within determined purposes.

Your identifiers and Internet and similar network activity have been disclosed in the preceding twelve (12) months. It has been done for business reasons.

Third parties to whom you or your agents authorize us to disclose your personal information, our affiliates (members of the BC Group) and service providers might receive your personal information for business purposes.

In the preceding twelve (12) months, we have not sold any personal information.

Your rights and choices

This section provides explanations of rights and choices you have concerning your personal information.

Access to specific information and data portability rights

You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months. Once we receive and confirm your verifiable consumer request, we will disclose to you:

  • The categories of personal information that we collected about you and the source of information.
  • The specific pieces of personal information that we collected about you.
  • Our business or commercial purpose for collecting that personal information.
  • The categories of third parties with whom we have shared that personal information.

Deletion of personal information

You have the right to request that we delete any of your personal information we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.

We may deny your deletion request if retaining the information is necessary for us or our service providers to:

  • Complete the transaction for which we collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you.
  • Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
  • Debug products to identify and repair errors that impair existing intended functionality.
  • Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
  • Comply with relevant laws and legal obligations.
  • Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information’s deletion may likely render impossible or seriously impair the research’s achievement, if you previously provided informed consent.
  • Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.
  • Make other internal and lawful uses of that information that are compatible with the context in which you provided it.

Exercising access, data portability, and deletion rights

You may exercise the above-explained rights in relation to your personal information by sending the request to

dp mail

You may only make a verifiable consumer request for access or data portability twice within a 12-month period. The verifiable consumer request must:

  • Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative.
  • Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

We cannot respond to your request or provide you with personal information if we cannot authenticate your identity or authority to make the request and confirm the personal information relates to you. We will only use personal information provided in a verifiable consumer request to confirm the requestor’s identity or authority to make the request.

Response timing and format

We endeavour to respond to a verifiable consumer request within 45 days of its receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing.

Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request’s receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal information that is readily usable and should allow you to transmit the information from one entity to another entity without hindrance.

We do not charge a fee to process or respond to your request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

Non-Discrimination

We will not discriminate against you for exercising any of your granted rights. Unless permitted by the law, we will not:

  • Deny your use of our services.
  • Provide you with a different level, quality, or price of services/goods.

Contact info

If you have any questions or complaints about our privacy practices, we encourage you to contact us. Our contact details are:

Better Collective Contact USA

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